Archive for the ‘microsoft’ Category

Cloud Computing – YouTube videos

Friday, September 4th, 2009

Context

I’m one of many who sees Cloud Computing as a major industry trend, which could be very disruptive [or then again it could all be hype ;-D].

This is the first of three planned posts to bring together some useful introductory material around Cloud – designed to give a balanced view, and cover the upsides as well as the challenges (e.g. security):

  • This one, Videos (from YouTube)
  • Whitepapers
  • Presentations

Note to self: I also need to dig out my notes from the recent Cloudcamp 2 in Newcastle upon Tyne.

Introduction

Sometimes I’m not very good at explaining things – so the plan is to let some other people do it instead! Apparently it was Bernard of Chartres who first talked about “Standing on the shoulders of giants” – and I am doing this here :-D.

What we have:

Cloud computing plain and simple

rPath takes the confusion out of cloud computing with this humorous animation in plain English. Visit rPath.

Cloud Computing Explained

Confused about the term “Cloud Computing”? Want to be “with the times” when you talk about new technology buzzwords? This video boils down a section of Cloud Computing, that of Cloud Infrastructure and Cloud Hosting in a way that everyone can understand!

Industry pundits / luminaries seem to have differing views about Cloud:

  • Some have ‘a great face for radio’ or just work better in print
  • Others seem to have mastered the art of presentation being more important than reality ;-D
  • However, there is definitely some good stuff in here, e.g. Kevin Marks of Google is v. interesting

IBMers on How Cloud Computing Will Make IT Easier

IBMers speak about their clients’ issues and how IBM cloud computing solutions have helped make IT easier for their businesses. Cloud computing offers a dynamic infrastructure that makes web services immediately accessible, allowing companies to grow and to do business more quickly and at lower cost.

30%-50% of *all* servers are dedicated to test, yet they only have 10% utilisation – Marie Wieck

In the software development process, 50% of the effort on average is spent in Test; in tests, 40-50% of the effort is spent in setting up and tearing down test systems – Kristof Kloeckner

A spiel from IBM undoubtedly, but also some real-life case studies & benefits. Other IBM cloud vids on YouTube.

Cloud Computing – the benefits, from Salesforce.com

“They would say this, wouldn’t they” – see for yourself. [What about the downsides? – Ed.]

Steve Ballmer on Cloud Computing

A thankfully brief and concise take on Cloud from the Boss of Microsoft.

Forrester

Introduction & scepticism combined! YouTube intro blurb [29 September 2008]:

CAMBRIDGE, Mass. — While cloud computing is bringing enormous power to large and small organizations, the hype around the trend is “over blown,” says Forrester VP and Principal Analyst Frank Gillett. I interviewed him on Wednesday afternoon on the MIT campus.

He told me that the whole movement has lead to “cloud envy” with companies branding existing services by “cloud washing” — using “cloud spray,” he says.

Earlier this month he published a report on the subject.

Seems like Oracle CEO Larry Ellison is one of big skeptics over the cloud gazing, as Dan Farber over at CNET News.com writes tonight. Dan moderated a panel on cloud computing earlier this week at Technology Review EmTech conference.

Larry Dignan at ZDNet wrote earlier this month that cloud computing as a term has become meaningless.

– Andy Plesser, Executive Producer

Gartner

Frank Kenney, Research Director, Thomas Bittman, Distinguished Analyst, and Daryl Plummer, Managing VP and Gartner Fellow, discuss the risks and rewards of Cloud Computing.

I’ve got to say there aren’t enough sceptical voices that could bring more balance in this debate. However, Larry does a cracking job of making up for everyone else!

Larry Ellison calls out Cloud Computing

This is more of a podcast, but is actually rather an apposite rant about fads / bandwagons in the IT Industry.

Worthwhile listening to if you don’t believe all the hype! ;-)

Ok, we’ve seen lot of people saying great things about Cloud Computing. However, Gartner believe that Cloud Computing is at the top of their Hype Cycle – so beware!

Also, watch this vid from Gartner (with 80’s throwback graphics) about how the Hype Cycle works.

Microsoft’s push into Web 2.0 via SharePoint

Thursday, July 30th, 2009

Ok, so I should admit that I have previous with Microsoft and SharePoint. An NT MCSE of 1999, I have been involved in a number of bids and delivery projects (e.g. here and here) involving SharePoint.

The latest version, ‘Microsoft Office SharePoint Server 2007’ has a number of Social Media tools, but my experience has been that both business users and technical implementers don’t really know what Wikis and Blogs *are*, let along know how to exploit them.

Happily, the penny seems to have dropped at SharePoint Towers. Not only have they compiled a couple of best practice guides about exploiting social media functionality, they have put together a dedicated Social Computing microsite.

To get a sense of their plans, check out the video below [will probably require Windows Media Player to be installed] or otherwise it’s embedded on this page, which unfortunately doesn’t provide an embed code so hopefully this WLW widget will work for you :-).

Download this Media File – (Right Click)

I have embedded the following documents on this post, via Scribd:

I’m assuming that Microsoft don’t mind me reproducing it’s own brochureware on Scribd; click on the button at top-right of the Scribd widget to make it Full Screen – often the easiest way to see the detail.

You might also want to check out:

Community Kit for SharePoint

The Community Kit for SharePoint is a set of best practices, templates, Web Parts, tools, and source code that enables practically anyone to create a community website based on SharePoint technology for practically any group of people with a common interest.

Files and source code for the CKS are available for download from CodePlex at http://www.codeplex.com/cks.

Podcasting Kit for SharePoint

Same idea, but this time for Podcasts:

Here is a great article on the new announcement of Open Sourcing Podcasting Software. The web link can be found below:

http://www.eweek.com/c/a/Enterprise-Apps/Microsoft-Open-Sources-Podcasting-Software/

Here is also the website where you can find more information and download the Podcasting Kit from codeplex:

http://www.codeplex.com/pks

A glossy intro for Business readers, which sets out four business benefits for Social Media, and places SharePoint in the context of the wider Microsoft product set.

Social Computing in the Enterprise

Written by one of the Authors of the document above, this June 2008 paper fleshes out more of vision for ‘social computing’ with SharePoint.

Get the Most Value From Social Computing for Business

Positions SharePoint in the wider Web 2.0 zeitgeist – from December 2006.

2007 Office System and Web 2.0

Does pretty much what it says on the tin / title: introductory paper from July 2006 about these tools.

Blogs and Wikis in Business

UPDATE 1/9/09: I’ve put a widget into this page which will hopefully show the MOSS video in its glory. However, will require Windows Media Player to be installed on your machine – but have given link to page so you can check it out on the MOSS site [maybe you need Silverlight?!] :-D

GameHorizon live-blog #8: ‘Round Up’ & Closing Comments

Wednesday, June 24th, 2009
  • ‘Round Up’ – Ian Livingstone
  • Closing Comments – Carri Cunliffe

GameHorizon live-blog #6: ‘Future of Digital Distribution’; ‘Future Technologies’; ‘PlayStation Home’

Wednesday, June 24th, 2009
  • ‘Separating Fact from Fiction: the Future of Digital Distribution’
    • Roger Walkden, CEO, AWOMO
  • ‘Future Technologies’
    • Steve Clayton, Microsoft
  • ‘Development Opportunities in PlayStation Home’
    • Peter Edward, Director, PlayStation Home Platform Group

UPDATE – I’m publishing the first bit of this session as a bulleted list, as the CIL service was offline to begin with…

    ‘Separating Fact from Fiction: the Future of Digital Distribution’ – Roger Walkden, CEO, AWOMO

    Pasted from <http://www.gamehorizonconference.com/programme/index2.php>

  1. In ten years time, who here thinks that the majority of games will be sold digitally?
    • Big show of hands…
  2. Quote
    • Dan DeMatteo – Gamestop –
    • Someone from BT
    • "Digitally delivered videogames will hit the mainstream before digital film"
  3. Example
    • 15-20 million copies of Crysis downloaded globally in 2008
    • EA said they had sold 1 million copies, so you could argue that age of download has already arrived
  4. Bejeweled
    • 350m downloads
    • 50m on mobile
    • 25m copies sold – 100% legal
  5. So when will *core* games be *sold* using digital download
  6. Call of Duty 1 was 1.4Gb download – therefore average time to download this game in 02 took 6 hours
    • CoD was 9hr+ download because it was 4Gb
    • CoD was 8Gb, and took 6hr+ for download because of faster download speed
  7. Roger talks about a Technology gap
    • Size of the download is always bigger than the speed of the download
    • Infrastructure doesn’t keep up with game development
  8. Deliver the whole game in one slug over the wire is how things are done now
    • This is changing
    • e.g. OnLive – use very big datacenter e.g. Google
  9. AWOMO
    • Give the consumer what they need to play the game, and give them other stuff later
    • e.g. YouTube – you have to wait for the video to arrive before you can see it – e.g. Streaming
    • For 8Gb game, you will get in 20 minutes enough to be able to start playing CoD, and rest is downloaded whilst you have started playing it
  10. Back to the
    • Illegally, download for games tipping point was reached ages ago
    • For casual games it has also tipped
    • For MMOs this has happened
    • So, question is when *legal* downloads will happen
  11. Question: what years saw the world’s first IP / rights management dispute?
    • 557AD – e.g. St Columba was asked to copy Abbot Finnian’s Psalter
      • Ended up in a battle where 3k people were killed
    • In 1436, Gutenburg brought in industrial printing
    • 1662 – Licensing Act
    • In-built rights management – 1877 & the Phonograph (you couldn’t copy it)
  12. 1928, the audiotape was invented, so you could copy anything
  13. Ownership of entertainment does not reside in the product itself – it’s a licence to…
    • DRM simply protects the IP holder

Manifesto: UK Public Sector data should be set free

Wednesday, May 27th, 2009

[UPDATE Jan 2010: Check out ‘Public Launch’ a post about the launch of data.gov.uk. Data sets & mashups ahoy – w00t!]

This post is a synthesis of various ideas which have come together now that Data.gov is live.

In turn, I would like to see data held by UK Public Sector organisations be freed up for others to create value.

This post has been lurking for a few weeks, so I thought I should post it before anything else happened[!].

data deluge

Photo credit to Will Lion

Background

I first got interested in this area when I learned about XML, and Microsoft BizTalk emerged at the beginning of the Naughties. These two tools promised to allow more effective data interchange between incompatible data sources. XML describes what the data actually *is*, but how it should be formatted (as per HTML).

Looking back through my archives, I managed to find a presentation about XML & Web Services delivered to some colleagues in ICL / Fujitsu back in 2002 , and another in 2003 about how Web Services might change the IT market. The material I used from Ovum, a tech industry analyst, was remarkably prescient (see this story on Silicon.com).

Mashups

I guess my thinking in this area was rekindled whilst I was reading Wikinomics, and specifically when the Authors discuss an online tool called Scorecard which offers to give you:

[…] an in-depth pollution report for your county, covering air, water, chemicals, and more. [in the USA]

Scorecard is a mash-up, i.e. it takes a number of different sources of U.S. environmental data and mashes them up into something else – in this case, as consolidated pollution report.Wikipedia defines a mashup as:

a web application that combines data and/or functionality from more than one source

Mashups are effectively a more groovy form of middleware [if that makes more sense for you], i.e. a piece of software that sits between incompatible applications or data sources and allows them to talk with one another [cue techie pedantry ;-)].

So, that was the start. I played and poked around with mashup tools like:

  • Microsoft Popfly (visual interface, more straightforward for a techie bluffer like me)
  • Yahoo! Pipes (rather natty interface, but a bit techie for doofus here)

[I think it’s worth saying that my interest is primarily how these tools can be used for business advantage, and to enable organisational agility.]

However, my interest essentially went dormant for a while. I then discovered and had a little play with Serena Business Mashups, and also checked out the fine blog at JackBe.

So far, so good.

APIs

You might have read that I attended SXSW. Whilst there [in my own words], “I died and went to mashup heaven” when I met Kirsten and Oren from Mashery. Mashery creates tools that help expose an organisation’s data to the outside world, using an application programming interface (API).

Based on data exposed through these APIs, one can then mash the data into more meaningful forms. Housingmaps.com is a classic example, where Craigslist is combined with Google Maps.

<phew> Which brings me to the nub of this piece [get on with it! – Ed.]

Data.gov

My overarching contention is that the UK should imitate the newly-introduced Data.gov, by implementing the same thing over here. It was introduced thus:

Democratizing Data

OMB Director Peter Orszag drops by to introduce us to what will be a key milestone in government transparency:
Today, I’m pleased to announce that the Federal CIO Council is launching Data.gov. Created as part of the President’s commitment to open government and democratizing information, Data.gov will open up the workings of government by making economic, healthcare, environmental, and other government information available on a single website, allowing the public to access raw data and transform it in innovative ways.

Such data are currently fragmented across multiple sites and formats—making them hard to use and even harder to access in the first place. Data.gov will change this, by creating a one-stop shop for free access to data generated across all federal agencies. The Data.gov catalog will allow the American people to find, use, and repackage data held and generated by the government, which we hope will result in citizen feedback and new ideas.

Data.gov will also help government agencies—so that taxpayer dollars get spent more wisely and efficiently. Through live data feeds, agencies will have the ability to easily access data both internally and externally from other agencies, which will allow them to maintain higher levels of performance. In the months and years ahead, our goal is to continuously improve and update Data.gov with a wide variety of available datasets and easy-to-use tools based on public feedback and as we modernize legacy systems over time.

Democratizing government data will help change how government operates—and give citizens the ability to participate in making government services more effective, accessible, and transparent.

Also worth quoting Jake Brewer writing at the Huffington Post:

Sometimes the geekiest stuff is the most important. When it comes to creating a more transparent and accountable government, Thursday, May 21, is one of those sometimes.

On this beautiful morning, our nation’s citizenry received one of the greatest gifts it could receive from its government: raw, freely and easily accessible data.

Mmmmm… data.

New federal CIO Vivek Kundra and the Obama Administration have officially launched Data.gov, which is the first-ever catalog of federal data being made freely (and easily) available to citizens.

Now, it’s unlikely the description of Data.gov will send chills down the spine of anyone who doesn’t speak Ruby or Python or MYSQL, and if you visit the site, it’s unlikely you’ll be struck or know to be impressed by what’s there. But if you step back and take a minute to understand what you’re looking at, you’ll realize we’ve just taken an unprecedented first step into the Era of Big Open Government.

When information and process become free and participatory, markets get created (think about weather data), more people engage more deeply with their government (see: Obama’s online townhall), and ultimately, people care more about what their government does and how it serves them. …it’s nearly impossible for people to know more about what’s going on and care less.

Transparency is at the heart of destroying apathy.

The key with this new data, though, is that we do something with it. While opening up data is a beautiful thing in its own right, what will make this release truly great is when citizens actually take the information and create new, brilliant applications.

That’s why Sunlight Labs in partnership with Google, O’Reilly Media, and Craig Newmark of Craigslist has simultaneously launched a contest with $25,000 in awards to incentivize the creation of said brilliance.

Apps for America 2: The Data.gov Challenge

This is a wonderful, one-time opportunity to show the administration the good that follows when they make information free. So we need to seize it. And everyone’s help in getting the word out is key — whether you’re a developer, someone who knows developers to share this with, or someone who simply writes and talks to others.

At the end of the day, the more great entries the Apps for America contest receives, the more likely government is to release more data — and the more data government releases the more transparent, accountable, and efficient it can be.

Open, free, raw information — true Transparency — makes government work the way it’s supposed to (for you).

So let’s get on this. Geeks, wonks and active citizens alike.

btw, check out this fab wiki from Wired on Data.gov.

UK Public Sector data should be set free

Impetus in the UK has been inspired by this truly excellent article from the Guardian “Give us back our crown jewels”, which is summarised thus:

Our taxes fund the collection of public data – yet we pay again to access it. Make the data freely available to stimulate innovation, argue Charles Arthur and Michael Cross [of The Guardian]

So, the central idea that these sterling folk have been advocating has been vindicated & shown to work by our good friends on the other side of the Pond.

How it could happen

I was lucky enough to sit next to Stuart Dempster at the Thinking Digital dinner on the Thursday night. I bounced my wacky ideas off him, and although not saying they would work, he felt there was an possibility for them to do so.

So I was thinking that in the UK Public Sector, and based on my (admittedly dated) knowldge of Government IT, an ‘aunt sally’ might be:

Where the money might come from for this is, of course, very sketchy!

btw, checking out the various US pages on Data.gov, it got to wondering whether we we need our own CIO? Or do we already have one?

Tidy up

So, if you’re read this far – *many* thanks! I realise this has been a bit of a discursive ramble, so suggestions please about how best to tidy it up. I’ve now got to the stage where I need to publish (or die writing it!).

I’d like to draw your attention of a couple of other interesting links:

  • Christopher Chantrill’s UK Public Spending.co.uk – seemingly a mine of data about [yes] UK Public Spending.
    • Unfortunately, the data are only available via the website, or in downloadable form
    • So, perhaps he needs help with making them mashable?
  • Hans Rosling’s Gapminder Foundation
    • Whilst attending Thinking Digital recently, I was lucky enough to be able to ask him about whether he thought each Public Sector body should have an API, or should the data be collected in a central place – as per Data.gov.
    • Hans responded by saying that he thought it best to be collected in one place

And a couple of other ideas:

  • Perhaps we need to have a “Freedom of Data” act, to help establish ‘data.gov.uk’?
  • Also, that “The Revolution will be visualised”, e.g. this from The Guardian re MPs’ expenses
    • My love of visualisation goes back to the days when I was working with search & retrieval technologies, to go *inside* organisations…

UPDATE:

I saw this quote about Cyberspace and thought it relevant to visualisation:

The word "cyberspace" (from cybernetics and space) was coined by science fiction novelist and seminal cyberpunk author William Gibson in his 1982 story "Burning Chrome" and popularized by his 1984 novel Neuromancer.[3] The portion of Neuromancer cited in this respect is usually the following:[4]

Cyberspace. A consensual hallucination experienced daily by billions of legitimate operators, in every nation, by children being taught mathematical concepts… A graphic representation of data abstracted from banks of every computer in the human system. Unthinkable complexity. Lines of light ranged in the nonspace of the mind, clusters and constellations of data. Like city lights, receding.

I’ve read and enjoyed Gibson’s Sprawl Trilogy, also Snow Crash, and am presently loving Down & Out in the Magic Kingdom. I find it useful to go back to the inspiration behind many present-day innovations by reading the ‘source material’.

Over and out!

Session Three: (Thinking Digital) #TDC

Thursday, May 14th, 2009

Panel

Live blog

Session Two: (Disturbing the Universe) #TDC

Thursday, May 14th, 2009

Panel

Live blog

Cloud Camp North East

Wednesday, March 25th, 2009

A post re a discussion of Cloud Computing at which I presented earlier this week. I have typed up my notes from the Q&A session fyi.

On Tuesday night I spent the evening in the Company of some Cloud Computing luminaries, at Cloud Camp North East England.

There were presentations from FlexiScale, RightScale, CloudSoft, Sun Microsystems, Aserver, emailcloud, Arjuna, KnowledgeIT, CohesiveFT – with Microsoft and others in the audience.

So I was slightly apprehensive, as Ross Cooney of Rozmic & Emailcloud had asked me to do an introductory presentation.

Along with Mashups and social media, Cloud computing is a real interest. Please see below my presentation, which I had to skip through in just over seven minutes – phew! (If your firewall doesn’t allow to view this, please contact us and I’ll send you the deck)

Key Points arising

I’m hoping Ross is going to publish the other presentations online, so I won’t reiterate them here. Happily most of them were below 5 minutes in length, so not too long for you to go through. :-D

I believe that the good folk from Everycity were video’ing the session, so hopefully that will also be posted online.

Key points from my slides IMHO are:

Issues
  • How to bridge the chasm from now to future
  • Systems integrators become Cloud Integrators
    • E.g. Okere, Cloud Sherpas
    • Become a Cloud integrator, or Cloud provider
  • Security issues
  • Practical, technical issues – needs a ‘wrapper’
  • Confidence / mainstream / hype cycle
Call to action
  • IMO there is a big market opportunity
    • Service provider, integrator, user
    • This is the perfect time to be playing in this area
  • The Economist says: “people want the same for less money”
    • IT shops are being asked to do more with less money / people
  • Chance to create critical mass locally, building on what’s going on already

Questions

My notes on the Q&A panel session. I have anonymised the answers, as it made it easy to type up!

  1. My question about how the panel could see things changing in the future because of the Cloud. Answers:
    • Use Computing as a commodity
      • You won’t run out of computing resources
      • More & more data will be in the Cloud
    • Businesses will think differently about computing
      • 3 guys in a corner will be able to do as much as a medium-sized IT shop
    • Greater innovation because cost is lowered;
      • also more consumer-oriented tools will become available
    • Agile development will become “Agile deployment” due to low cost, ability to scale: throw servers at a problem
    • Opportunity to use the Cloud when you move and / or re-write an application
      • sort your own infrastructure out whilst application is temporarily running in the Cloud
    • There needs to be an easy way to move your data around to protect it
    • There need to be enforceable Service Levels with cloud providers – don’t give me service credits, give me hard cash if you fail
    • Quality of Service is important
      • The easier it is to upload data, the less people think about their own responsibilities in terms of back-up and reliability
    • There was a point about service providers taking back-ups for their customers, although this was disputed
    • Bigger providers won’t be allowed to go bust
  2. Question about the difference between SLA for end users vs. SLA for corporate users
    • i.e. the former *won’t* have one, but the latter *will*
    • Has anyone been sued for lack of service? Do providers need to buy insurance
    • Answer was that Providers don’t take responsibility for data (e.g. hard drive manufacturers have contracts which absolve them of responsibility if customers lose data in the event of disk failure)
  3. Question about hosting providers
    • Cloud is *different* from your data centre
    • PaaS will aggregate different IaaS providers to give resilience
    • When offer exceeds risk, people will move onto the Cloud
  4. Question re standards & data portability
    • This is happening
    • But there was advice about designing for portability when building applications
    • Cloud is a bigger challenge for those with legacy applications
  5. Question about where Cloud computing is actually being used
    • Competition between providers will mean that Councils, Insurance companies etc. will drive Cloud use – because of the economics & increased speed that can be gained
    • A panel member made a point about each successive generation of hardware taking time to adopt – e.g. using Oracle on a mini-computer vs. IBM DB2 on mainframe; then PCs – now Cloud
  6. Question about the threat from Microsoft re Azure
    • You want people to talk to when you have issues & problems;
      • large providers will become like telephone companies – you can’t get through to anyone when you need help
    • MS “will only offer MS apps”
    • Paul Watson said that he already uses Azure: with Amazon Web Services, you can do what you want, but there’s no help; Azure provide infrastructure
    • Simon Davies from Microsoft said
      • The strategy for Azure is to open up so that users can run what they like – e.g. Ruby, Perl, Python etc.
      • Difference between Force.com and Azure: different level in the stack
  7. Question: “if I was a VC, where should I invest” [the questioner being a VC ;-)]
    • Move up the stack to the Applications
    • Potential to make money at each level of the stack
      • Just don’t go for pure play IaaS!
    • People who succeed will be people who fill gaps
      • People who can get data in and out of the cloud, provde backup
      • Remember, there are no transactions in the Cloud, people can delete their own data – watch out for this!
  8. Question about how to match up cloud computing with business imperatives
    1. Watch out for business users by-passing the IT Department for the Cloud!
    2. Don’t be fearful of the cloud; don’t focus on IT, focus on the business
  9. There was a question about the 3rd Sector, and how it could use the Cloud
    • The advice was to explore tools like Zimbra, Google Apps etc.
      • I.e. these are ready-made applications which reside in the Cloud

<shameless plug>I made a pitch at the end for participants to consider buying a ticket for Thinking Digital and the Connect North East security conference.</shameless plug>

How Business and Enterprise North East plans to share information

Monday, December 15th, 2008

images I recently attended a Bridge Club event, where Caroline Theobald had one of her ‘conversations’ with Alastair MacColl, boss of Business & Enterprise North East Ltd (I’m going to foreshorten them to BE-NE here).

BE-NE are best known for running Business Link in the North East of England, but have other strings to their corporate bow.

Being on a business development tip that night, afterwards I introduced myself to Alastair, tried out my elevator pitch to him and gave him my card.

As a result, Alastair’s PA, the fantastic Julia, helpfully organised a meeting with Gary Slater, Head of Business Systems.*

Meeting with Gary was (from a business development perspective) rather disappointing, as BE-NE seem already to doing everything I had come to talk with them about. :-(

However, always on the look-out for the next blog post, I fixed on their business / technology journey as a cracking case study in the making [although Oracle have already got there and there].

Gary and I discussed what BE-NE is doing with information, and the technology infrastructure to manage it. From my notes:

  • Their first phase was get the foundation in:
    • E-mail, website, intranet
    • Customer Relationship Management – described by Gary on YouTube
    • Other business systems – I’m guessing Financials, HR etc.
  • The next phase (already under way) is:
    • To roll-out a SharePoint-based intranet
    • Documents are held in file store – on standard directory structure for each project
    • At the same time, address the people change side of things. Gary was thrilled to relate that a result of a recent survey showed a large majority of BE-NE people want to manage their own documents
    • Gary and his team are also investigating how to use Web 2.0 / Social media
      • Gary prefers the term “Serving the 21st Century customer", as he [probably rightly] feels that the terms Web 2.0 and Social media have negative connotations
      • Gary feels that his terminology better matches what is going on, and I guess is down to wanting to be customer-driven
      • Gary is commissioning research to find out what BE-NE stakeholders want from a revitalised web presence.
  • Phase 3 is to explore using an Enterprise Service Bus to tie everything together and make things easier to manage and help information to flow round the organisation more readily.

Gary told me that he had made a presentation to the BE-NE board, and had won them over about how "ST2CC" could rev up BE-NE’s web presence – presently this.

Other thoughts

  • Interestingly, when I bumped into Andrew Robson last week at The Pud, he said his company, Perfect Image, is BE-NE’s outsourcing partner.
  • Gary is reading Groundswell, playbook for introducing social media into your organisation
  • Coming from a background in collaboration and document management, I’m wondering whether SharePoint is going to be used for EDRM – as it appears to be the only missing strand of a pretty complete overall picture.

*Julia also got out the metaphorical ping-pong bats and helpfully guided me to their office when I got lost in the car :$

[DISCLOSURE: I have had this text checked by Gary. I'm not trying to be obsequious - more that I've been burnt in the past when I don't keep folk informed…]