experiment

Global Service Jam 2012: Newcastle {part 2}

March 23, 2012

Intro Second post, containing multimedia to give you a sense of the Newcastle part of the Global Service Jam event. Photos Friday Saturday Sunday Justin getting a signal Our output Sid’s day – script to go with video I’ve dug out this document, to give you an idea of how we thought our persona, ‘Sid’ [...]

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Global Service Jam 2012: Newcastle {part 1}

March 22, 2012

Intro A couple of posts describing what I was up to (with a whole load of others), on the weekend of the 24-26th February. This post gives background, the second one gives a flavour of what we got up to – in the form of photos, videos, and sound. Background I recently attended a Service [...]

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Authentic leadership, identity & social media – part iv

February 28, 2011
This entry is part 4 of 4 in the series Authentic leadership, identity & social media

Introduction I started this series of posts because I’d been listening, reading, and discussing the importance of ‘authentic’ in an organisation. In some ways, this isn’t rocket science, but it could turn out to be a big challenge in terms of how organisations operate going forward. The relentless nature of public scrutiny, and the threat [...]

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Authentic leadership, identity & social media – part iii

February 16, 2011
This entry is part 3 of 4 in the series Authentic leadership, identity & social media

Introduction Third post in a series of 4 looking at emerging trends in business, and how the latent desire for authenticity is becoming evident. As I draft this series, Egyptian politics has been in turmoil – ranging from the authorities shutting off the Internet, and now with the departure of Mubarak. This one looks at [...]

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Authentic leadership, identity & social media – part ii

February 15, 2011
This entry is part 2 of 4 in the series Authentic leadership, identity & social media

Introduction In part 2 of this series, I’m looking at how the actions of business can impact on people. Not rocket science I realise, but relevant in this context! ;-) Arguably, by being an authentic leader, and having a suitable culture, both staff and customers can be more fulfilled. That certainly seems to be the [...]

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Authentic leadership, identity & social media

February 14, 2011
This entry is part 1 of 4 in the series Authentic leadership, identity & social media

Introduction I’ve moved to write this mini-series of posts by listening to some more fascinating podcasts in the car. It’s a really great way to use time on the road in a constructive way. :-) I’m sensing there is a connection between some different articles I’ve been listening to / reading about: ‘Authentic leadership’ The [...]

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Podcasts = genius

November 12, 2010

Intro I’ve recently installed this Car CD/MP3 Radio with Bluetooth from Aldi (along with having the winter tyres put back on). It’s got a USB port, and I’ve enlisted the NorthernNet memory stick to play (mainly) business podcasts in the car. It’s a work of genius! Journeys into Tyneside take around 40 minutes, and there’s [...]

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Tech Notes article in NE Business / The Journal

September 7, 2010

Introduction In seeking to raise the profile of Souter Consulting, I recently met with Sarah Athey of Codeworks. As a result of her help and prompting, I put together an article for the Tech Notes column in The Journal, a daily paper on Tyneside and Northumberland. I thought I’d republish it here, so that anyone [...]

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Please sign up for the SCL newsletter

August 26, 2010

Introducción As trailed in a previous post, SCL’s new branding, I’m planning to fire out a (mostly) regular e-mail newsletter. My platform of choice is Mailchimp. I guess I found it through using SurveyMonkey, as the two companies (although not formally linked, I believe) had a cross-promotion going, and frankly I haven’t felt the need [...]

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Technology to support innovation

June 21, 2010

Intro A post about my interest in tools to support idea gathering and the innovation process. Part of a growing series [ok, so I'll make it part of a series when I do the next post ;-)]. Definition As ever, Wikipedia provides a decent definition: Innovation is a change in the thought process for doing [...]

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