From Flickr and Beyond: Lessons in Community Management

by Justin Souter on March 15, 2009

  • Heather Champ – Flickr
  • Mario Anima – Current TV
  • Matthew Stinchcomb – Etsy Inc
  • Jessamyn West – MetaFilter
  • Micah Schaffer – YouTube

Companies across industries are developing and fostering online communities, recognizing the benefits of connecting with customers on the Web. Unfortunately, not all communities thrive to become a successful vehicle for businesses. Leaders of top online communities from Flickr to Facebook will discuss top best practices for managing online communities.

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