London, 11 November 2008 — AT&T Inc (NYSE: T) announced that the use of social networking tools as part of everyday working life has led to an increase in efficiency, according to an independent market report released by AT&T. The pan-European survey of more than 2,500 people in five countries, conducted by Dynamic Markets, shows that of those employees using social networking tools in the workplace, 65% say that it has made them and/or their colleagues more efficient. In addition, 46% say that it has sparked ideas and creativity for them personally.
Social networking fosters collective intelligence, collaborative work and support communities. Tools and behaviors from the consumer world are now making the transition to the corporate world, with diverse implications for changing the way businesses operate. This paper explores 10 opportunities presented by social networking, along with 10 associated challenges.
Social Networks — Changing the way we work.
According to an independent market report, European business users are embracing the benefits of 'Web 2.0' technology to improve their productivity and efficiency. The survey highlights the fact that CIO's need to think about the implications for their networking strategy and ensure they are equipped to embrace the opportunities created by social networking.
Since 1999, we have created and managed more than 300 online customer communities to help our clients deeply engage with, and listen to, customers in ways that deliver extraordinary insights, generating phenomenal business results. We enable companies to operationalize what it really means to be close to the customer throughout their organization by offering full service community capabilities–from strategic planning and design to member recruitment to expert facilitation, and customer insights and analysis reporting.
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